babjee Privacy Policy

1. Introduction

This Privacy Policy (hereinafter "the Policy") describes how babjee ("babjee", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at https://babjee.vip, collects, uses, stores, discloses, and otherwise processes personal data relating to individuals who access or use the babjee Platform ("you", "the User", or "the Player").

By registering an account with babjee, making a deposit, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform and should contact [email protected] to request account closure.

This Policy should be read alongside babjee's Terms & Conditions and Responsible Gaming Policy, each of which is incorporated by reference. Where this Policy uses terms defined in the Terms & Conditions, those definitions apply here unless the context requires otherwise.

This Policy is written in English. In the event of any dispute arising from translation, the English-language version of this Policy shall prevail.

2. Personal Data We Collect

babjee collects personal data through a number of channels depending on how you interact with the Platform. The categories of data we collect include the following :

2.1 Registration Data

When you create a babjee account, we collect the information you provide during the registration process, which includes:

• Full legal name
• Date of birth (to verify you are 18 years of age or older)
• Email address
• Mobile phone number
• Residential address (including city, district, and postal code)
• Username and encrypted password
• Preferred currency (Bangladeshi Taka, BDT)

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer obligations, babjee may request additional documentary evidence to verify your identity. This may include:

• Government-issued photo identification (National ID card, passport, or driving licence)
• Proof of residential address dated within the past three months (utility bill, bank statement)
• Proof of ownership of the payment method used (screenshot of bKash, Nagad, or Rocket account showing your name and mobile number)
• Selfie photograph or video for liveness verification where required

2.3 Financial Transaction Data

When you make deposits or request withdrawals, babjee collects financial transaction data, including:

• Mobile wallet numbers (bKash, Nagad, Rocket, Upay) used for transactions
• Transaction reference numbers and timestamps
• Deposit and withdrawal amounts in BDT (৳)
• Account balance history and transaction logs

2.4 Gameplay and Activity Data

babjee automatically records data related to your use of the Platform, including:

• Games played, bet amounts, game outcomes, and session durations
• Sports betting selections, odds accepted, and wager results
• Bonus and promotion interactions
• Responsible gaming tool usage (deposit limits set, self-exclusion requests)

2.5 Technical and Device Data

When you access the Platform, we automatically collect certain technical information from your device and browser, including:

• IP address and approximate geolocation (country, city level)
• Device type, operating system, and browser type and version
• Referral URL and navigation path within the Platform
• Session start and end timestamps
• Cookie identifiers (see Section 8 for full cookie information)

2.6 Communications Data

When you contact babjee support through live chat or email, we retain records of those communications, including the content of messages, timestamps, and the resolution outcome. This data is used to manage your enquiry, improve our support quality, and maintain a record of disputes.

Data Category	Collection Method	Primary Purpose
Registration Data	Provided by you at sign-up	Account creation, identity verification
KYC Documents	Uploaded by you on request	Age and identity verification, fraud prevention
Financial Data	Generated during transactions	Payment processing, fraud monitoring
Gameplay Data	Automatically recorded	Service delivery, responsible gaming
Technical Data	Automatically collected	Security, fraud detection, platform optimisation
Communications Data	Provided by you via support	Customer support, dispute resolution

3. How We Use Your Personal Data

babjee uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and administer your babjee account, including processing deposits and withdrawals, applying bonuses, and managing your preferences.
• Identity and Age Verification: To confirm that you are at least 18 years of age and to verify your identity as required by our operational policies and for fraud prevention.
• Payment Processing: To facilitate deposits via bKash, Nagad, Rocket, and Upay, and to process withdrawal requests to your verified payment method.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behaviour, to apply self-exclusion arrangements, and to enforce deposit and loss limits you have set.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Legal Compliance: To comply with applicable laws and to respond to lawful requests from competent authorities.
• Platform Improvement: To analyse aggregated usage data (in anonymised form) to understand how the Platform is used and to identify areas for improvement.
• Communications: To send you account-related notifications, transaction confirmations, security alerts, and — where you have consented — promotional communications about babjee offers.

4. Legal Basis for Processing

babjee processes your personal data on the following legal grounds:

• Contractual Necessity: Processing your registration data, financial transaction data, and gameplay data is necessary to provide the babjee service and fulfil our obligations under the Terms & Conditions you have accepted.
• Legal Obligation: We are required to collect and retain certain data — including KYC documentation and financial records — to comply with applicable anti-money laundering, age verification, and fraud prevention requirements.
• Legitimate Interests: We process technical and device data to maintain the security and integrity of the Platform, detect fraud, and improve our services. We have determined that these legitimate interests are not overridden by your privacy rights.
• Consent: Where we send promotional communications or use non-essential cookies, we do so on the basis of your consent. You may withdraw consent for promotional communications at any time by contacting [email protected].

5. Sharing Your Personal Data

babjee does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only where necessary and only to the extent required:

5.1 Payment Processors

To process deposits and withdrawals, we share relevant transaction data with mobile wallet providers including bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and are bound by applicable financial data protection standards.

5.2 Game Content Providers

To deliver casino games and sports betting services, certain gameplay session data (such as a session token and stake amount) is shared with our licensed third-party game studios, including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe. These providers do not receive your full identity data and are contractually prohibited from using session data for any purpose other than game delivery.

5.3 Identity Verification Services

Where automated KYC verification is employed, we may share your submitted identity documents with specialist third-party verification service providers. These providers process your data solely for verification purposes under strict confidentiality agreements.

5.4 Fraud Prevention and Security Partners

babjee works with fraud detection and cybersecurity providers who may process technical and device data on our behalf to identify suspicious activity and protect the Platform.

5.5 Legal and Regulatory Authorities

We may disclose your personal data to law enforcement agencies, courts, regulators, or other competent authorities when required to do so by applicable law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity.

6. Data Retention

babjee retains your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil legal, regulatory, and operational obligations. Specifically:

• Account and KYC Data: Retained for the duration of your account and for a minimum period of five (5) years following account closure, in accordance with anti-money laundering record-keeping requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction.
• Gameplay Records: Retained for up to three (3) years from the date of each session for dispute resolution purposes.
• Support Communications: Retained for up to two (2) years from the date of the communication.
• Technical and Device Data: Retained for up to twelve (12) months from collection for security and fraud detection purposes.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

7. Security Measures

babjee implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the babjee Platform is encrypted in transit using industry-standard SSL/TLS protocols.
• Encryption at Rest: Sensitive data stored in our systems — including identity documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to babjee personnel and authorised third-party processors who have a legitimate need to access it. All such access is logged and audited.
• Secure Password Handling: Account passwords are never stored in plain text. They are hashed using a strong one-way hashing algorithm.
• Fraud Monitoring: Real-time automated systems monitor all financial transactions and login activity for patterns indicative of fraud or account compromise.
• Regular Security Reviews: babjee conducts periodic internal security reviews of its systems and data handling practices.

While babjee takes every reasonable precaution to protect your data, no system connected to the internet can guarantee absolute security. You are responsible for keeping your own account credentials confidential and for notifying us immediately at [email protected] if you suspect unauthorised access to your account.

8. Cookies & Tracking Technologies

babjee uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file stored on your device by your browser when you visit a website. We use the following categories of cookies:

Cookie Type	Purpose	Duration
Essential	Required for the Platform to function — including session management, login state, and security tokens. Cannot be disabled.	Session / up to 24 hours
Functional	Remember your preferences such as language settings, responsible gaming limits, and display preferences.	Up to 12 months
Analytics	Collect anonymised data about how the Platform is used to help us identify improvement opportunities. No personally identifiable information is included.	Up to 24 months
Security	Detect and prevent fraudulent activity, bot access, and suspicious login patterns.	Up to 30 days

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent the Platform from functioning correctly. babjee does not use third-party advertising or behavioural tracking cookies.

9. Your Data Rights

As a babjee player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of the personal data babjee holds about you, together with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account details, you may update these directly within your account dashboard.
• Right to Erasure: You may request that babjee delete your personal data. We will honour this request where we are not required to retain the data for legal, regulatory, or contractual reasons. Note that certain financial and KYC records must be retained for a minimum of five years regardless of an erasure request.
• Right to Restrict Processing: In certain circumstances, you may request that we limit how we use your data while a dispute or review is ongoing.
• Right to Data Portability: You may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• Right to Object: You may object to the processing of your personal data for legitimate interest purposes. We will review your objection and cease the relevant processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (such as for promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

babjee aims to respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reasons for it.

10. Children's Privacy

The babjee Platform is strictly intended for adults aged 18 years and above. We do not knowingly collect personal data from any person under the age of 18. If you believe that a minor has registered or attempted to register on the Platform, please contact us immediately at [email protected]. Upon receiving such a report, babjee will promptly investigate and, if confirmed, close the account and securely delete all associated personal data.

babjee employs age verification checks as part of the registration process and may request identity documentation to confirm that players meet the 18+ requirement. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.

11. International Data Transfers

babjee operates primarily in the context of the Bangladesh market and processes the majority of player data within secure data centres. In some cases, certain data may be transferred to and processed by our third-party service providers (such as game studios or fraud detection partners) whose infrastructure is located in other countries.

Where personal data is transferred outside of Bangladesh, babjee takes steps to ensure that an adequate level of protection is applied to the transferred data, including through contractual data processing agreements that require the recipient to handle data in accordance with standards equivalent to those described in this Policy.

12. Changes to This Policy

babjee reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, operational requirements, or applicable legal standards. When a material change is made, we will update the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform following publication of a revised Policy constitutes your acceptance of the changes. If you do not agree with a revised Policy, you must cease using the Platform and contact us to arrange account closure.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to how babjee processes your personal data, please contact our support team using the following details:

• Email: [email protected]
• Subject Line: Use "Privacy Policy Enquiry" or "Data Rights Request" as appropriate
• Live Chat: Available 24/7 inside your babjee account dashboard
• Response Time: Typically within 1 hour for general enquiries; up to 30 days for formal data rights requests (BST, UTC+6)

For responsible gaming enquiries, including self-exclusion requests, please refer to our Responsible Gaming page. For general platform rules and obligations, please refer to our Terms & Conditions.